American Relocation LLC

I'm very impressed with the professionalism of this moving company. Hasan and his team showed up and worked extremely hard despite the weather to make sure our move happened without any problems. I feel they're the best in the business and I'm beyond impressed with how everything went. When the move started, I feel they were up front about a lot of things and explained what to expect quite well. The move was done in the same day, it was in the same city of Baltimore. When we got things delivered, they were careful and took our new neighbors into consideration, which I'm very pleased with. I'd recommend them again

Move size: 3 Bedroom Home Service cost: $2250

They arrived on time got here at 9am. Looked over everything and got started right away. That's where everything went down hill.
They charge you for EVERYTHING and they don't make it known before hand. Had they told me I would be charged for them using their tape I would have told them to use mine. 21$ for them to tape things that weren't necessary. They were going to charge me 40$ to move the top of my desk I had to move it myself. They only wrap one mattress the second mattress I had (a crib mattress) would have cost more I told them don't bother.
They tell you everything that has prior damage that's fine the problem is they don't remember what they tell you about so when they are dropping things off and there is new damage everything was already there. They scraped the leather off my sofa, chipped the paint on my daughters crib AND lost 4 screws that I had to go out to buy. They stacked boxes that had FRAGILE all over on top of each other with the heaviest box on top then blamed me or packing them wrong that's why they were caving in. But the worst part is they broke my brand new tv! You can see the palm and thumbprint from where he squeezed it then we got blamed again when their idea of wrapping a tv is putting a blanket over it.

Don't waste your time unless you want your stuff to be delivered damaged or broken.

Move size: 1 Bedroom Home Service cost: $700

I had a terrible experience with these people . they started off twenty minutes late and then they proceeded to do the job quite fast but so fast that they loaded items on the truck I had instructed them not to . also they did not have a good feel for the geographic of the place or address they were taking me I had to take over the lead and show them where they were going . to add further insult to my already horrible experience they loaded all my furniture by the back elevator AND PROMPTLY STOPPED AT THE APPOINTED HOUR OF CONTRACT COMPLETION saying they needed an additional 98.00 dollars or they were going to leave , they did not even wait to see if I could get the money they proceeded to pull off in the truck while I was hollering and chasing them to come back . I am a senior citizen that had no way of knowing how I was going to move my furniture to the next floor after they left me high and dry . eventually my friend who was with me during the whole fiasco offered to pay for me and they came back to move the furniture .

the movers assigned to this case were uncaring and very lax in their duties due to the fact that when they saw the magnitude of the move they knew it was a three man job and the company only sent two. I had been calling the week befor asking them to send three men but the management assured me two men could handle my move .

all said I was very unhappy with the quality of service I received from this company and will never recommend them to anyone I know .


Monique Paris
5300 Newton St #219
Hyattsville MD 20710.

Move size: 1 Bedroom Home Service cost: $384

It sounds like this company may be great for those moving a small amount of stuff.  We had over 12,000 lbs of items moved by them (large home) and had an unsatisfactory experience.  We had an in-home quote done and asked that it be a firm quote and not change (I recommend doing that).  They did a good job getting our stuff out of the home.  They had plenty of workers come throughout the day and it was finished within about 10 hours.  I had done most of my own packing and had them wrap the furniture and box a few items.  I provided bubble wrap.  They had to use their own wrap for the mattresses and less than 10 boxes for a few random things - which ended up costing about $450 extra. After they left our home, I noticed the mailbox didn't open and close like it should.  I thought that maybe one of their trucks/doors might have hit it.  I mentioned it to them and they took it personally and were upset.  They had someone come look at it and since there was no visible damage on the outside, nor did I video the truck hitting it.  They gave me a black mark for that on "my reputation" with them and didn't treat me the same afterwards.  They also seemed upset that they might have given me a lower cost estimate than the actual cost.  I was honest from the beginning and didn't feel like I should be treated poorly due to their mistake with a misquote. We had our things in storage while we bought and remodeled our new home.  Things seemed to be fine.  We told them that we were ready for our things and they had it ready to come within a week of when we wanted it. The delivery was poorly executed.  They had 2 guys show up with the truck, the most they can send per truck.  I figured that they'd have workers near our new home lined up to help - we had a LOT of stuff.  Two random guys from craigslist showed up to help them - no background check and one of them had never moved anyone.  They had two handtrucks to help unload and transport our things into our one-story home.  Unfortunately one of the handtrucks broke.  It was also a rainy day, which caused delays.  We had friends come help with the unloading and my husband did a lot of assembly of furniture for us. Due to the lack of a second handcart the 4 guys were exhausted - which showed in their inefficient, slow work and mistakes.   They started putting boxes in the wrong rooms and when assembling furniture, the craiglist guys didn't know how to do it.  They ended up tightening beds too much and cracking the wood. The moving world has an interesting policy when it comes to a refund towards broken or lost items.  It is charged per pound.  So the $100 wooden dollhouse that they broke, they paid $18 for.  I also got $6 for the $35 stroller that they lost.  They wouldn't reimburse for any furniture made out of particle board - which is important to note (our last moving company did).  We didn't feel like they were fair when it came to the reimbursement, but then again, they felt like we ripped them off because they underestimated. Overall, I would not rehire this company due to the lack of customer service and the poor delivery.  They treated me like I had lied to them, which I hadn't.   I didn't feel like it was an honest company overall, but with small jobs it doesn't sound like they do as much damage.

Service cost: $5200

After a day of thousand calls I narrowed it down to three companies with similar estimates. I went with this one. The advantage of this company is their salesman who is patient as a monk (ask for Alex). You can rely on his judgement in terms of time your move could take (give or take one hour). But the best thing about them is their movers team - Josh and Tyler. If you happen to move with this company ask for these two! They are real professionals, respectfull and carefull - something you don't get from the guys picked up next to 7/11.

Service cost: $462

They helped me move my mother to Los Angeles and they did well. I was surprised with the frequency of calls and emails they were sending to update on delivery. Today everything arrived and my mother is very happy to have her goods, I am happy on the other end to have more spare space in the house. I found them through Yelp, they sent me an estimator who was close enough with his calculations of the weight I had to move underestimating for about 100-150 lbs, and their price was good. The only thing that doesn’t make them perfect in terms of this move – it wasn’t for free.

Service cost: $1657